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Water Softener Installation

We assume that our water is 100% safe 100% of the time. But water main breakages, road work, and other situations may cause contamination problems. In rural areas, highly mineralized water from wells can cause wear and tear on our plumbing and appliances.

Authorized Kinetico Dealer

DS Plumbing has proven ability and has received the specialized training it takes to be a Kinetico dealer. Kinetico makes some of the best and most efficient water softeners and water treatment systems available.

Learn More About Kinetico >

If you suspect problems with your water supply, you may need a water softener or specialized water filter. DS Plumbing can install the right treatment system for your needs. We can help with any kind of water quality issues like:

  • Hard water and scale buildup.
  • Bad chemical smells (like the “rotten eggs” smell) coming from your plumbing.
  • Water that’s a dark colour.
  • Particles of grit.
  • Treating for bacteria and other microbes.
  • Treating for chemicals you’d rather not be drinking.

Call or Email to Book Your Free In-Home Water Test and Consultation

We are experienced in solving water quality problems for city and rural residents alike. If you have consistently noticed any of these problems with your water, give us a call:

We Test Before We Treat

Your water supply may be different from your neighbour’s and have different problems. That’s why DS Plumbing always tests your water thoroughly before we make a final recommendation.

  • Step 1: The “field test”. This quick test done at your home will find most hard water and serious contamination issues.
  • Step 2: If needed, we can do a full laboratory test that is capable of detecting a wider array of problems than our field test can.
  • Step 3: Once we know what’s wrong, we can outline the options and recommend a solution. We will outline the costs and the maintenance processes for you so you know exactly what you’re signing up for long term.
  • Step 4: Confirm what to install and in what order.

When it comes to treating water, one size does not fit all. If you’re going to invest in a water treatment system, make sure you get one that will solve the real problems with your water.

Hard Water FAQ

1. What is Hard Water?

Hard water is simply water with a lot of calcium and magnesium in it. This occurs naturally, as water in the ground flows over rocks and dissolves minerals within them. These minerals then stay suspended in the water as it travels into your home.

2. Why is Hard Water a Problem?

Hard water is not harmful to people. But it can leave a white mineral crust inside water pipes called “scale”. This can build up over time and cause blockages, reduce water flow and eventually cause clogs. Scale can also reduce efficiency in water heaters as it interferes with heat conductivity. It can even damage your water heater, dish washer, washing machine and plumbing fixtures over time. Some people find hard water irritating on their skin after bathing. Hard water also reacts with soap to create sticky soap scum that we all love cleaning from our bathtubs and sinks.

3. What Can Be Done About Hard Water?

There are several types of treatments available:

  1. Filtration. These are popular for kitchen and bathroom sinks, but are generally too expensive to use on the water supply for your entire house.
  2. Chemical treatment. These are packets of crystals used to treat water one small batch at a time. They are not environmentally friendly, are often not drinkable once treated, and is only suitable for laundry or dishwashers.
  3. Descaling. These are the “salt free water softeners” you may have heard about. Instead of removing the calcium and magnesium from the water, they make scale buildup flake away. They do this through ionization or magnetism. Because there is no way to test for the advertised effect (the water is chemically the same) we usually don’t recommend this option.
  4. Water Softening. This process uses salt and polystyrene beads to get rid of the calcium and magnesium in the water. You can read how it works here. With salt-based water softeners, you can do chemical tests to confirm that the water has changed after processing.

You can read more water treatment FAQs here >

When it comes to treating hard water, DS Plumbing recommends water softening with salt rather than descalers because with salt systems you can test the water to ensure they’re working. We also install descalers on request, but as stated above there are no tests that confirm they’re working, or how well.

We recommend filtration, UV light treatment, or other technologies if they are appropriate for other water quality issues.

Great Service and Predictable Prices

As with all our plumbing services, when you call on us for water treatment system installation, you’ll get a friendly, professional plumber at your door. Even better – we’ll be on time, every time, so you aren’t left waiting and wondering. We serve the entire Ottawa area, including Nepean, Dunrobin, Manotick, Greely, Orleans, and beyond.

You’ll also know the full cost up front, before any work begins. There are no open-ended hourly rates or mysterious formulas, just the total cost for each option. It’s then up to you to decide what makes sense for your budget.

You can also rest assured that we understand you want to keep your home clean. Our plumbers wear booties and use tarps to protect floors where needed. We want you to recommend us to your family, friends and neighbours and we’ll work hard to earn that recommendation.

Tell us how we can help. Call us or use our handy online appointment booking tool.

As an Essential Service, We Are Open during the mandatory Ontario workplace shutdown. We assure you that our team continues to adhere to the highest safety standards to keep our employees and customers safe and healthyLearn More