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Toilet Repair

Toilets are one of those things that we take for granted until they stop working. If you are experiencing issues with your toilet, DS Plumbing can have it working again in no time.

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We can take care of issues like:

  • Toilet clogs
  • Toilets that won’t flush
  • Toilets that leak
  • Odd noises

If you live in Ottawa, Nepean, Kanata, Stittsville, Dunrobin, Orleans, Barrhaven, Manotick, or Greely we can help! We even do house calls 24/7 for emergencies.

Plumbers in Ottawa


Toilet Repair Ottawa Plumbing

Here’s Why You Can Trust DS Plumbing For Your Toilet Repair Needs

We just can’t be beaten for long term value in toilet repairs or installations:

  1. Our 100% satisfaction guarantee: we’ll make sure you’re happy with the work we’ve done.
  2. Award winning service: our customer reviews on HomeStars have earned us the Homestars Best of 2013 award. We’ve also won awards from the Better Business Bureau, where we’re listed with an A+ rating. You can see the full list on our Awards page.
  3. Our amazing plumbing team combines professional expertise with a friendly approach. We know you don’t want to wait around all day, so we arrive on time ready to go to work with all the parts and tools we need. We explain the problems to you and offer as many options as we can. We even make the extra effort to keep your home clean, by wearing protective shoe covers and laying down drop cloths in the work area. You can meet our team here.
  4. Predictable Pricing: there’s no mysterious hourly formula, just set prices for the work delivered in advance so you know what to expect before any work begins.

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Common Causes of Toilet Problems

Here are some of the things that we see that can cause issues:

  • In cities, chloramine in the water supply makes plastic and rubber parts more brittle over time. For parts that need to create a seal, that can shorten lifespan.
  • In rural areas, hard water can mean calcium deposits on some parts. Having a water softener installed can help prevent these kinds of issues.
  • Some toilets are just better designed and constructed than others, especially when it comes to clogging.
  • Toilets are not hard to install, but they do need to be installed correctly. For example, flanges connecting the toilet to the soil stack can become stressed if over-tightened. The flange should be level with or slightly above your floor – not below. Simple things like this can cause leaks.

To prevent toilet clogs, don’t flush items like these:

  • Feminine hygiene products. They are still one of the most common causes of toilet clogs that we see.
  • “Flushable” wipes. Some baby wipes and other personal wipes are labelled as flushable, and if your toilet and drain installations have been perfectly done you may be lucky. But in less than ideal circumstances these can and do clog toilets and drains.
  • Thick “luxury” toilet paper. The longer the paper takes to disintegrate on contact with water the more likely it is to cause a clog.
  • Facial tissues. Even though they look thin and delicate, remember they can withstand a cold and don’t break down as easily as toilet paper.
  • Paper towels. These are designed to resist disintegration as much as possible, so don’t take a chance with them.

We recommend not flushing anything except waste and toilet paper, even if the product is labelled “flushable”.

DIY Tips: Extending the Life of Your Toilet

Here are a few simple things that can help you avoid unnecessary toilet repairs:

  • Don’t add any cleaners or pucks to the tank. The chemicals in them can prematurely age the rubber and plastic parts. Putting them in the bowl is fine.
  • When chlorine pucks get smaller, they can cause blockage of the water jets.
  • Don’t put bricks or water savers in the toilet tank. People used to do this back when 20 litre flush toilets were common, but in today’s low-water volume flush toilets they aren’t needed. These objects can interfere with the flushing mechanism and bricks can shed particles that can cause problems as well.
  • Today’s new low-flush toilets are designed to be flushed every time in order to avoid chemical degradation of the mechanical parts (so don’t “let it mellow”).

For emergency 24/7 help with your toilet call US!

Plumbers in Ottawa




More Resources

In our blog we have lots of articles about how plumbing works, why things can go wrong, and some quick fixes.

Please note these articles are for information purposes only: we do not guarantee that these contain the exact fix for the exact problem you’re experiencing.

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