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Ottawa Plumbing Services Reviews

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Testimonials From Customers

The text on these Ottawa plumbing reviews are copied straight from customer comment cards we have received.


“We have been working with DS Plumbing for quite a long time. As always they go above and beyond to explain things to us to make sure we understand what the problem is and how they will go about fixing it. All the employees are very courteous, professional and always come in with a smile. I always say they are like part of the family.”

– Chantal Arbuthnot, Ottawa, 10 out of 10

“I had an excellent experience. Marc C. was friendly and knowledgable, and I really appreciated his straightforward approach. He laid out my options, but I felt no pressure to make any particular choices. I also liked the fact that the costs were set out up front, rather than me being surprised with the cost of the services after the fact. I know where I will be taking all my future plumbing needs!”

– Tiffany Ticky, Ottawa, 10 out of 10

“My husband and I feel lucky to have found a company that we can trust with our plumbing needs. We’ve relied on DS Plumbing exclusively since moving to Kanata in 2010, and are always struck by the knowledge, professionalism, and positive attitude that your plumbers project. As well, we appreciate that DS Plumbing is “with the times” with technology (ie: email receipts; pay at home). It makes dealing with you a pleasure. Thank you.”

– Emily Harris, Kanata, 10 out of 10

“My experience with DS plumbing was awesome from the start. Their online booking system was quick and easy. I got a couple of email reminders of the appointment which is awesome. Marc arrived on time and was polite, professional and knowledgeable. He had a few tips and tricks he shared with me and provided a lot of resources that were very much appreciated. My faucet has a new life now! I would absolutely recommend DS Plumbing again!”

– Emily Eacrett, Ottawa, 10 out of 10

“Every time I have used your services, including this time, I have been provided with easy to understand, thorough explanations and no work is just done to make a charge. Honesty is always given. From the service people to the phone staff your company impresses me each time. We have already recommended you to friends and our kids who just bought houses. Thank you!”

– Helen Halligan, Ottawa, 10 out of 10

“Marc was efficient and professional. He has a people friendly personality and explains thing well. He arrived on time and cleaned up all his work areas before leaving. It was an excellent service and it will be highly recommended.”

– Richard Guenette, Nepean, 10 out of 10

“We found Mark to be extremely kind and helpful, not to mention knowledgeable. Thanks for the great service!”

– Nadia Zaid, Barrhaven, 10 out of 10

“Marc arrived promptly exactly on time…properly diagnosed my leaky pipes issue and quickly rectified the problem. He tried to locate a replacement part by phoning my pool company then after finding what he needed returned the next day to make the final repair. Marc is an excellent addition to your great team.”

– Rick Coughlan, Ottawa, 10 out of 10

“Excellent service. Right from the start with booking the appointment, through the entire job – top notch. Craig was outstanding. His customer service, communication and professionalism were unlike anything I’ve ever experienced with a tradesman before. I compliment you on your service!”

– Greg Vanvlief, Stittsville, 10 out of 10

“Everything to do with DS plumbing was a pleasure. They were easy to get hold of on the phone, They told me who was coming and he came promptly (and I was able to book a Saturday appointment the day after I phoned). Marc did an excellent job, explaining what he was doing and cleaning up completely. I will recommend DS to anyone and will use them again whenever I need a plumber.”

– John Hutchison, Ottawa, 10 out of 10


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