Survey

As companies grow larger and larger, the importance of customer satisfaction is often overlooked. That is NOT the case with DS PLUMBING! Please help us uphold our high standard of service by answering the following few questions. In return, you will be:

  • given a coupon code for $10.00 off your next service call, and
  • be entered in our monthly draw to win a $100 gift card to Bayshore Shopping Centre!

(Please be ready to write down the coupon code or print it out to get your discount!)

Invoice Number:

Customer Name

Email Address:

Poor Awesome !
  • 0
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
Technician's knowledge of repair and replacement options:
How do you rate your comfort level with the technician in your home?
Technician's appearance and cleanliness:
Technician's ability to diagnose and solve the problem:
How would you rate your interaction with the office?
How would you rate the value of our overall service?
How likely are you to use our services again?
Would you recommend DS Plumbing to a friend?
  • Yes
  • No
How did you hear about us? (Check all that apply)
  • Yellow Pages
  • EMC Newspaper
  • Service Van
  • Better Business Bureau
  • Referral
  • Magnet
  • Door Hanger
  • Neighborhood Seniors Center
  • Google
  • 411.ca
  • Radio
  • Pick Your Plumber Flyer
  • Ottawa Humane Society Events
  • Other:
What other services could we offer to serve you better in the future?

Additional Comments:

Your invoice number & street address (for reference purposes):

You may use my comments and name in promotional material:
  • Yes
  • No
Can we contact you regarding this survey?
  • Yes
  • No
If yes, contact info: